--- layout: markdown_page title: "Blueprints" --- ## **Business Operations** ## Who we are **Teams** * Business Systems Analysts Function: process and system improvements * Data Ops Function: Data Warehouse * IT Help Desk Function: Supports the Customer Portal: Licensing & Transactions * IT Operations Function: support the GitLab team to have the tools to do their work (laptops, tool access) ## What we're doing * [Business Operations board](https://gitlab.com/groups/gitlab-com/-/boards/1201212?label_name[]=BusinessOPS) * Access Request Board * Laptop Request Board ### How we do it ### Current Milestone #### Distributed Ops Milestones ### Roadmaps (Product puts on sidebar -- sid likes) ## Resources ### System Diagram ### Ownership-Table/Tech-Stack/Contract-Data ### Process References ### Strategic and Financial Planning Links ### User Journey Diagram ### Portal Responsibility Table ## Metrics #### Definitions ## Procurement (point to existing documentation until procurement manager onboard) #### 6060 #### etc ## Blueprints #### Like this