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layout: handbook-page-toc
title: "Competencies"
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## On this page
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- TOC
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## Intro

GitLab has competencies as a common framework to learn things.
The competencies include both general and role specific compentencies.
Competencies are useful to have a [Single Source of Truth (SSoT)](https://docs.gitlab.com/ee/development/documentation/styleguide.html#why-a-single-source-of-truth) framework for things we need team members to learn.

## Principles

1. Re-use the same materials for different audiences by having them on a competency page.
1. Accessible to everyone in the world, including doing the test and receiving the certification (via Google forms and Zapier)
1. Work handbook first so [everyone can contribute](https://about.gitlab.com/company/strategy/#mission)
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## Usage

The following initiatives should use the same competencies as their SSoT.
Instead of maintaining separate materials they should link back to `/handbook/competencies/name_of_competency`.
For example, we should have one SSoT for how to articulate the value of GitLab.

1.  [Job family requirements](/handbook/hiring/job-families/#format)
1.  [Interview scoring](/handbook/hiring/recruiting-framework/hiring-manager/#step-12hm-complete-feedback-in-greenhousenext-steps)
1.  [Promotion criteria](/handbook/people-group/promotions-transfers/)
1.  [9 box assessments](https://www.predictivesuccess.com/blog/9-box/)
1.  [Performance/Potential criteria](/handbook/people-group/performance-assessments-and-succession-planning/#the-performancepotential-matrix)
1.  [Succession planning](/handbook/people-group/performance-assessments-and-succession-planning/#succession-planning)
1.  [Learning and development](/handbook/people-group/learning-and-development/)
1.  [PDPs/PIPs](/handbook/underperformance/)
1.  [Career development](/handbook/people-group/learning-and-development/career-development/)
1.  [360 reviews](/handbook/people-group/360-feedback/)
1.  [Manager toolkit](https://gitlab.com/gitlab-com/people-group/people-group-senior-leader-priorities/issues/2)
1.  [Sales training](/handbook/sales/training/)
1.  [Sales enablement sessions](/handbook/sales/training/sales-enablement-sessions/)
1.  [Field enablement](/handbook/sales/field-operations/field-enablement/)
1.  [GitLab Training tracks](/training/)
1.  [GitLab University](https://docs.gitlab.com/ee/university/)
1.  [Customer Success Skills Exchange Sessions](/handbook/sales/training/customer-success-skills-exchange/)
1.  [Professional services offerings](/handbook/customer-success/professional-services-engineering/offerings/)
1.  [Onboarding](/handbook/general-onboarding/) both general and department specific
1.  [Reseller onboarding](/handbook/resellers/onboarding/)
1.  Learn@ GitLab - mentioned Strategy GC March 3
1.  Pathfactory flows - mentioned Strategy GC March 3

## Structure

1. Content is in our handbook (with embedded videos and pictures)
1. Test in in Google Forms (via Zapier [you get a certification](/handbook/people-group/learning-and-development/certifications/#how-to-create-a-certification))
1. The [leadership forum](/handbook/people-group/learning-and-development/leadership-forum/) is organized by L&D
1. Maybe we can also do about 5 questions (with example of a good answer/level) per level

| Level | Scope of Impact | Expected Behaviors | 
|-----------------|----------------------------------------|------------------------------------------|
| Associate | Own work | Learns/Develops | 
| Intermediate | Work within team | Grows/Acts | 
| Senior | Cross functional work | Models | 
| Staff/Manager | Own Team | Implements | 
| Senior Manager | Across Sub-Departments | Fosters | 
| Director | Across Department | Drives the framework, strategy and plans | 
| Senior Director | Across Division | Develops the framework and strategy | 
| VP | Across Company + External Stakeholders | Leads Changes |
| EVP/CXO | Across Company + External Stakeholders | Champions | 

## List

Take this [quiz](https://about.gitlab.com/handbook/values/#gitlab-values-certification) to become certified in the [CREDIT](https://about.gitlab.com/handbook/values/#credit) values. Check out additional details [here](https://about.gitlab.com/handbook/values/#gitlab-values-certification).

1. [Collaboration](/handbook/values/#collaboration-competency)
1. [Results](/handbook/values/#results-compentency)
1. [Efficiency](/handbook/values/#efficiency-competency)
1. [Diversity & Inclusion](/company/culture/all-remote/values/#diversity--inclusion)
1. [Iteration](/company/culture/all-remote/values/#iteration)
1. [Transparency](/handbook/values/#transparency-compentency)
1. [Manager of 1](/handbook/values/#managers-of-one)
1. Working async: [Why](/company/culture/all-remote/asynchronous/) and [How](/handbook/communication/)
1. Well written artifacts
1. [Single Source of Truth](/handbook/documentation/#documentation-is-the-single-source-of-truth-ssot)
1. [Producing video](/handbook/communication/youtube/)
1. [Handbook first](/handbook/handbook-usage/)
1. [Install GitLab](/install/)
1. [GitLab administration](/ee/administration/)
1. [ROI calculation](/roi/)