--- layout: handbook-page-toc title: "Community advocacy tools: Zapier" --- ## On this page {:.no_toc .hidden-md .hidden-lg} - TOC {:toc .hidden-md .hidden-lg} ### Zapier subscription We use Zapier to automate the task of identifying mentions of GitLab across our [Community Response channels](/handbook/marketing/community-relations/community-advocacy/#community-response-channels) and generally convert them to actionable Zendesk tickets The Zapier subscription runs on the [Professional Plus](https://zapier.com/app/billing/plans) plan, and is shared with the rest of the GitLab team ### Zapier access - URL: https://zapier.com - Account: search for the shared Zapier account in 1Password's `Team` vault Once logged in, you can access, edit and create Zaps in the [Community Relations](https://zapier.com/app/zaps/folder/275996) folder After editing or creating a new Zap, remember to turn it on with the toggle switch next to the task's name on the Zap's list. {: .alert .alert-warning} ### Current Zaps | Zap | Description | | --- | --- | | about.gitlab.com + devops-tools comments | GitLab blog comments and DevOps Tools pages comments to Zendesk and #devoptools-comments Slack channel | | docs.gitlab.com comments | GitLab documentation comments to Zendesk | | GitLab Forum New Posts | GitLab forum posts to Zendesk | | GitLab Swag Store | GitLab store order to Printfection order | | Hackernews: comments and stories as Zendesk tickets | Hackernews: comments and stories as Zendesk tickets | | Hackernews: Slack notifications for front page mentions | Hackernews: front page stories to #community-advocates Slack channel | | Hackernews: Slack Notifications for mentions | Hackernews: mentions to #hn-mentions Slack channel | | lobste.rs | lobste.rs: mentions to #mentions-of-gitlab | | Reddit: new mention | Reddit mentions to Zendesk | | Speaker Request: to Zendesk ticket | Speaker request spreadsheet to Zendesk | | Stack Overflow (time filter) | Stack Overflow mention to Zendesk (with added delay) | | Twitter: @GitLabStatus tweets to #gitlabstatus-twitter-updates | @GitLabStatus mentions to #gitlabstatus-twitter-updates | | Twitter: @movingtogitlab mentions to Zendesk | @movingtogitlab mentions to Zendesk |