--- layout: handbook-page-toc title: "Digital Marketing Programs" --- ## On this page {:.no_toc .hidden-md .hidden-lg} - TOC {:toc .hidden-md .hidden-lg} ## Digital Marketing Programs (DMP) The Digital Marketing Programs team attracts new visitors through organic and paid channels, tests incremental changes for conversion rate improvement, builds and manages marketing campaigns, and tracks campaign performance. There are two primary roles on this team: ### Marketing Program Managers * [Role](/job-families/marketing/marketing-program-manager/) * [Responsibilities](/handbook/marketing/revenue-marketing/digital-marketing-programs/marketing-programs/) ### Digital Marketing Managers * [Role](/job-families/marketing/digital-marketing-programs-manager/) * [Responsibilities](/handbook/marketing/revenue-marketing/digital-marketing-programs/digital-marketing-management/) ## DMP responsibilities * Search Engine Optimization (SEO) * Web analytics and web metrics dashboards * Website optimization * Marketing program management for email campaigns, event promotion, event follow up, drip email nurture series, webinars, and content * Paid media management * Email marketing * A/B testing and Conversion Rate Optimization (CRO) ## Integrated campaigns [Integrated campaigns](/handbook/marketing/#integrated-campaigns) are managed by the Marketing Programs team. ## Reporting Information about reporting done by the Digital Marketing Programs team and across the Marketing functional group can be found in the [Business Operations - Reporting](/handbook/business-ops/resources/#reporting) section. ## Digital Marketing Tools We use a variety of tools to support other teams within the company. Details about the tech stack, who has access and the system admins are found on the [Tech Stack Applications](/handbook/business-ops/tech-stack-applications/#tech-stack-applications) page of the Business Operations handbook section. ## Digital Marketing KPI's * [New Web Visitors (about.gitlab.com)](/handbook/business-ops/resources/#marketing-reports) - New Users in Google Analytics, or the number of first-time users during the selected date range. * [Total Web Visits (about.gitlab.com)](/handbook/business-ops/resources/#marketing-reports) - Total number of sessions in Google Analytics within the date range. These are visits to the web site that may include multiple pages.