--- layout: handbook-page-toc title: "Revenue Marketing" --- ## On this page {:.no_toc .hidden-md .hidden-lg} - TOC {:toc .hidden-md .hidden-lg} ## Other Pages Related to Revenue Marketing - [Business Operations](/handbook/business-ops) - [Resources](/handbook/business-ops/resources/) - [Reseller Handbook](/handbook/resellers/) ## What is Revenue Marketing Handbook The Revenue Marketing department includes the Sales Development, Field Marketing and Digital Marketing Programs (including Online Marketing & Marketing Program Management). The units in this functional group employ a variety of marketing and sales crafts in service of our current and future customers with the belief that providing our audiences value will in turn grow GitLab's business. ## Revenue Marketing Handbooks - [Sales Development](/handbook/marketing/revenue-marketing/sdr/) - [Field Marketing](/handbook/marketing/revenue-marketing/field-marketing/) - [Digital Marketing Management](/handbook/marketing/revenue-marketing/digital-marketing-programs/digital-marketing-management/) - [Marketing Programs Management](/handbook/marketing/revenue-marketing/digital-marketing-programs/marketing-programs/) ## Revenue Marketing KPI Definitions - Many of these can be found on the [Marketing Metric Dashboard](https://app.periscopedata.com/app/gitlab/431555/Marketing-Metrics) - **Total # of MQLs by month**: Total number of [Marketo Qualified Leads](/handbook/business-ops/resources/#sts=MQL%20Definition) per month - **Net New Business Pipeline Created ($s)**: The combined IACV of the net "New Business" opportunities - **Lead follow-up response time**: The amount of time (Days, hours, minutes) it takes for a Lead/Contact to move from MQL to another status - this indicates how long it took for a sales rep/xDR to respond to the record becoming a MQL. - **Opportunities per XDR per month created**: The net number of unique opportunities that are created and have a "sales development representative" assigned/attached to the opportunity segmented by xDR and by month. - **Pipe-to-spend per marketing activity**: Pipeline (IACV on Opportunities) divided by the total marketing program spend, broken down by marketing activity. - **Marketing Efficiency Ratio**: Marketing efficiency for a given month is calculated as the ratio of IACV from closed won opportunities for the current month and the 2 preceding months vs the Marketing Operating Expenses (IACV / Marketing Operating Expenses) for the same time period. GitLab's target is greater than 2.