--- layout: job_family_page title: "Contract Manager" --- ## Levels Read more about [levels](/handbook/hiring/#definitions) at GitLab here. ## Contract Manager The Contract Manager is responsible for managing the contracting process for sales, procurement and non-sales engagements. At the direction of the Director of Contracts & Legal Operations, the Contract Manager will review, negotiate, and manage all contracts, as well as oversee the overall contracting process. ## Responsibilities * Draft and negotiate a wide range of contracts including services, consulting, marketing, licensing, non-disclosure, data privacy, and other commercial and technology related agreements * Perform risk analysis review for all contractual documents and recommend mitigating options * Understand the Company and products in order to identify risks, develop solutions, mitigation and negotiation strategies * Input completed contracts into the contract management system and capture key terms ## Requirements * Minimum of 5 years of contracts drafting, reviewing and negotiation experience at a software technology company * BA/BS required. JD, paralegal certificate, or equivalent work experience preferred. * Expertise in drafting and negotiating a wide variety of commercial, licensing and other technology-related agreements. * Understanding of data privacy requirements. * Proactive, dynamic and result driven individual with strong attention to detail. * Outstanding interpersonal skills, the ability to interface effectively with all business functions throughout the organization. * Enthusiasm and "self-starter" qualities enabling him or her to manage responsibilities with an appropriate sense of urgency; the ability to function effectively and efficiently in a fast-paced & dynamic environment. * Superior analytical ability, project management experience, and communication skills * Ability to manage internal customer priorities and needs. * Ability to use GitLab ## Senior Contract Manager The Senior Contract Manager is responsible for managing the contracting process for sales, procurement and non-sales engagements, as well as, building and adding to internal standards and documentation to assist in the growth of the team. In addition, Senior Contract Managers will take a leadership role with respect to, (i) mentoring new Contract Managers, and (ii) enablement and training for the GitLab Sales Team. ## Responsibilities * Engage on top priority and complex Agreements tied to large value transactions * Participate in conversations with outside counsel for policy creation and enforcement * Create and present training materials for both Contract Managers, and Sales Team Members * Add information and feedback to Contract Manager Playbooks and other supporting documentation * Become a trusted advisor to the Sales Team Members and Leadership * Draft and negotiate a wide range of contracts including services, consulting, marketing, licensing, non-disclosure, data privacy, and other commercial and technology related agreements * Work closely with members of the Legal team to develop and improve applicable standardized forms, processes, and procedures * Perform risk analysis review for all contractual documents and recommend mitigating options * Understand the Company and products in order to identify risks, develop solutions, mitigation and negotiation strategies * Input completed contracts into the contract management system and capture key terms ## Requirements * Minimum of 10 years of contracts drafting, reviewing and negotiation experience at a software technology company * BA/BS required. JD, paralegal certificate, or equivalent work experience preferred * Ability to create and lead enablement presentations * Expertise in drafting and negotiating a wide variety of commercial, licensing and other technology-related agreements, including those for large dollar amounts or complex matters * Understanding of data privacy requirements * Proactive, dynamic and result driven individual with strong attention to detail * Outstanding interpersonal skills, the ability to interface effectively with all business functions throughout the organization * Enthusiasm and "self-starter" qualities enabling him or her to manage responsibilities with an appropriate sense of urgency; the ability to function effectively and efficiently in a fast-paced & dynamic environment * Superior analytical ability, project management experience, and communication skills * Ability to manage internal customer priorities and needs * Ability to use GitLab ## Specialties Read more about what a Specialty is here: https://about.gitlab.com/handbook/hiring/#definitions ## Procurement **Responsibilities:** * Work closely with Procurement and Finance stakeholders for the procurement of services, materials, software and other required goods * Own and manage the negotiation of Vendor Contracts * Establish best practices, playbooks, and approval frameworks for Vendor Contracts ## Performance Indicators * [Number of Opportunities closed by Contract Manager(s) per Quarter](/handbook/legal/#number-of-opportunities-closed-by-contract-managers-per-quarter--66) * [Response times to initial requests for review](/handbook/legal/#response-times-to-initial-requests-for-review--24-business-hours) * [‘Turn-Around’ times on received red-lines](/handbook/legal/#turn-around-times-on-received-red-lines--72-business-hours) ## Hiring Process Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page. * Selected candidates will be invited to schedule a 30 minute [screening call](/handbook/hiring/#screening-call) with one of our Global Recruiters. * Candidates will then be invited to schedule a 30 minute interview with the Hiring Manager (Director of Contracts and Legal Operations). * Candidates will then be invited to schedule a 30 minute interview with a member of the Contract Management team. * Next candidates will be invited to schedule an interview with a partner from both the Sales and Finance teams. * Successful candidates will subsequently be made an offer via email. * Successful completion of a background check is required. Additional details about our process can be found on our [hiring page](/handbook/hiring).