---
layout: job_family_page
title: "Sales Training Facilitator, Sales and Customer Enablement"
---

As an integral member of the GitLab Sales and Customer Enablement team, our Sales Training Facilitator is responsible for delivering world-class virtual (and sometimes in-person) global sales training and enablement programs.

## Responsibilities

* Successfully deliver sales training and enablement programs to ensure internal and external customers and partners are equipped with content, resources, and tools to effectively differentiate and sell the GitLab solution.
* Collaborate with marketing and other SMEs to identify, develop, and execute core sales training and enablement curriculum, customized regionally as needed, for various internal and external audiences.
* Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
* Facilitate the successful execution and delivery of self-paced on-boarding and result-driven continuous learning.
* Leverage Salesforce.com CRM infrastructure and other tools for delivering formal and informal/social learning.
* Measure and report on the effectiveness of sales trainings delivered.
* Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery.


## Requirements

* Software sales or sales training experience, preferably with expertise in DevOps and/or Open Source.
* Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
* Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
* Experience growing within a small start-up. Strong ability to interact and influence effectively with sales professionals and sales management.
* Exceptional written/verbal communication and presentation skills.
* Team player with strong intrapersonal skills, skilled at cross-functional collaboration.
* Ability to thrive in a fast-paced, unpredictable environment.
* Share and work in accordance with [GitLab's values](https://about.gitlab.com/handbook/values/).
* Ability to use GitLab

<%= partial("job-families/sales/performance", :locals => { :roleName => "Sales Training Facilitator, Sales and Customer Enablement" }) %>

## Levels

### Intermediate

* Successfully accomplishes responsibilities with minimal direction or oversight

#### Requirements

* 1-3 years experience in a software sales or sales training role
* Ability to continuously meet deadlines and execute on projects

### Senior

* Works quickly and iteratively on projects with very limited direction from others
* Proven experience successfully training and enabling B2B enterprise sales professionals
* Viewed as a subject matter expert and trusted advisor by the sales organization and key stakeholders
* Innovates and continually improves the delivery of world-class sales enablement programs
* Regularly shares best practices and provides constructive coaching and feedback to other members of the team

#### Requirements

* 5+ years experience in a software sales or sales training role, preferably with expertise in DevOps and/or Open Source
* Self-manages workload to meet deadlines and prioritize accordingly