--- layout: job_family_page title: "Sr. Manager, Sales Systems" --- ## Responsibilities * Chief administrator of all sales systems * Help drive business system strategy and direction across Sales, Marketing and cross-functional teams. * Collaborate with other departments to improve integration between Salesforce and other mission-critical systems, including Marketo, Zendesk and Zuora. * Optimize current business processes (e.g. CPQ/QTC) to scale for growth and efficiency * Facilitate successful implementation of new technology and processes, fostering an organization of continuous process improvement. * Manage the development of detailed design specifications for use by the technical team. * Manage data governance processes and adherence of guidelines between internal business units and systems. * Perform in-depth analysis and insight into key business metrics. ## Requirements * BA/BS degree * 5+ years in a business and/or systems role * Salesforce.com ninja including validation rules, workflow, formulas, sandbox and customization of all standard and custom objects. * Demonstrated ability to drive cross-functional teams to meet business objectives and influence colleagues, fostering strong working relationships. * Strong strategic thinking, creative problem solving and analytical skills. * Excellent problem solving, project management, interpersonal and organizational skills * Experience owning a project from concept to production, including proposal, discussion, and execution. * Significant experience with SOQL, APEX and VisualForce * Certified Salesforce.com Administrator & Force.com Developer * SaaS and B2B experience preferred * Interest in GitLab, and open source software * You share our values, and work in accordance with those values * Ability to thrive in a fully remote organization * [Leadership at GitLab](https://about.gitlab.com/handbook/leadership/#management-group) * Ability to use GitLab <%= partial("job-families/sales/performance", :locals => { :roleName => "Senior Manager Sales Systems" }) %> ## Hiring Process * Selected candidates will be invited to schedule a [screening call](/handbook/hiring/#screening-call) with our Global Recruiters * Next, candidates will be invited to a first interview with the Hiring Manager * Second round interviews will be the Interview team that consists of 2-4 interviews * An optional final interview with a C level Executive may occur Additional details about our process can be found on our [hiring page](/handbook/hiring). * Successful candidates will subsequently be made an offer via email